Issue accessing entity pages in The Things Stack Console (nam1 cluster)

Incident Report for The Things Industries

Resolved

This incident has been resolved.
Posted Jul 21, 2025 - 08:58 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 20, 2025 - 15:25 CEST

Investigating

We have increased the resources for the Proxy services to accommodate the spike in traffic. However, the issue still persists. Our team is continuing to investigate the root cause.
Posted Jul 19, 2025 - 16:12 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2025 - 12:43 CEST

Identified

We are deploying a fix.
Posted Jul 19, 2025 - 08:46 CEST

Investigating

We are currently investigating this issue.
Posted Jul 19, 2025 - 07:36 CEST
This incident affected: The Things Stack Cloud (North America 1 (nam1)).
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