Resolved -
This incident has been resolved.
Jul 9, 15:23 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 9, 13:41 CEST
Investigating -
We are currently investigating an issue affecting TTIG Pro gateway connectivity in The Things Stack Cloud EU2 region due to a certificate renewal issue. As a result, a subset of gateways in EU2 may experience intermittent connectivity disruptions. We sincerely apologize for any inconvenience this may cause. Our engineering team is actively investigating the issue and is closely monitoring the situation. We will provide further updates as more information becomes available.
Jul 9, 13:15 CEST
Completed -
Based on our metrics, over 99% of all gateways have reconnected. We expect the rest to gradually reconnect. If you have any questions, please reach out to support@thethingsindustries.com. We will continue monitoring the metrics.
Jul 7, 13:58 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 09:00 CEST
Scheduled -
During this maintenance window, we will deploy changes to how The Things Indoor Gateways (non-pro versions only) connect to The Things Stack to ensure their continued operation.
The Things Indoor Gateways will have to reconnect for the changes to apply. Since TTIGs have a backoff mechanism, it may take a few minutes for them to reconnect.
Jul 6, 18:29 CEST
Completed -
The scheduled maintenance has been completed.
Jul 6, 18:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 16:00 CEST
Scheduled -
During this maintenance window, we will deploy changes to how The Things Indoor Gateways (non-pro versions only) connect to The Things Stack to ensure their continued operation.
The Things Indoor Gateways will have to reconnect for the changes to apply. Since TTIGs have a backoff mechanism, it may take a few minutes for them to reconnect.
Jul 6, 15:36 CEST
Completed -
The scheduled maintenance has been completed.
Jul 3, 22:01 CEST
Verifying -
We are currently monitoring the metrics.
Jul 3, 21:36 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 21:31 CEST
Scheduled -
During this maintenance window we will increase the Worker pool size of The Things Stack Cloud in the NAM1 cluster only.
Only Application Server will restart during the maintenance window.
If you have questions, or if you experience problems after the maintenance has completed, please contact us at support@thethingsindustries.com.
Jul 3, 21:30 CEST