All Systems Operational

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This page shows the current status of The Things Industries services.

The Things Stack Cloud Operational
90 days ago
99.99 % uptime
Today
Europe 1 (eu1) Operational
90 days ago
100.0 % uptime
Today
Europe 2 (eu2) Operational
90 days ago
99.99 % uptime
Today
North America 1 (nam1) Operational
90 days ago
100.0 % uptime
Today
Australia 1 (au1) Operational
90 days ago
100.0 % uptime
Today
Asia 1 (as1) Operational
90 days ago
100.0 % uptime
Today
Join Server Operational
90 days ago
100.0 % uptime
Today
Gateway Controller Operational
90 days ago
100.0 % uptime
Today
Integrations and Third Party Services Operational
90 days ago
100.0 % uptime
Today
Packet Broker Integration Operational
Cellular data for The Things Industries gateways Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Upgrade The Things Stack Cloud to v3.36.2 Aug 11, 2026 14:30-16:30 CEST

During this maintenance window we will upgrade The Things Stack Cloud to v3.36.2.

We expect brief service interruptions during this deployment.

Some gateways may temporarily disconnect as services are restarted. Gateways are expected to automatically reconnect, but in some cases this may take up to one hour.

Here is the changelog since the current version v3.36.2:

## Added

- **Redis connection buffer sizes** — `read-buffer-size` and `write-buffer-size` on any Redis config (e.g. `as.redis.read-buffer-size`). Default `0` = 32 KiB per buffer. Lower these on deployments with many connections (such as the Application Server's per-subscription Pub/Sub connections) to cut memory usage.
- **`MONITORING_STOPPED` alert status** — for `ALERT_GATEWAY_DISCONNECTED`, the Alert Routing Server now checks the gateway's live state with the Gateway Server on resolve, and reports `MONITORING_STOPPED` when monitoring ended while the gateway was still offline, instead of a `RESOLVED` that reads as "gateway back online".
- **Direct LNS for Semtech RJS claims** — `dcs.gcls.semtech-rjs.lns-uri` and `dcs.gcls.semtech-rjs.lns-trust`. When set, claimed gateways are pointed at this LNS instead of the CUPS. Fixes claiming of The Things Indoor Gateways.
- **Event stream allowlist** — `events.redis.store.event-type-names` limits which events are written to the per-event-type streams that group subscribers (e.g. the Network Operations Center) read. Empty by default, which preserves current behavior. Setting it to only the consumed events reduces write load on the events Redis.

## Changed

- Gateway disconnection alerts may now deliver the `MONITORING_STOPPED` status to webhook, email and SMS receivers.
- Per-entity event stream TTLs are refreshed at most once per half of the configured history TTL instead of on every event, lowering events Redis CPU. **Retention is unchanged.**
- The end device `Get` rate limit (Identity, Network, Application and Join Server registries) is now **per application instead of per device**. Clients reading many devices in one application share a single limit.

## Fixed

- Identity Server user and organization reads no longer scan the whole `accounts` table — lookups are now tenant-scoped so the `accounts (tenant_id, uid)` index is used.
- MAC settings profile values are now applied to the device's MAC state during join (OTAA) and factory reset (ABP).
- Federated (OIDC/SSO) login no longer fails with `linked_user (linked user not found)` after a linked local user is purged. Purging a user now also removes its external-user associations.
- Claiming a The Things Indoor Gateway with an invalid owner token returns an invalid argument error (HTTP 400) instead of a `401`, so the Console shows a claiming error rather than a "Please sign in again" dialog.
- The `as.webhook.fail` event again carries the upstream message's correlation IDs when webhook retries are enabled, so `FindRelatedEvents` can trace failed deliveries.

Posted on Aug 05, 2026 - 15:41 CEST

Aug 5, 2026

No incidents reported today.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Resolved - All affected The Things Indoor Gateway Pros connected via Cellular in the United States and Canada have successfully reconnected and are now online.
Jul 24, 16:41 CEST
Identified - About 300 The Things Indoor Gateway Pros that are connected via Cellular in the United States or Canada are offline.

This is because of an outage of our Cellular data provider. We are monitoring here: https://status.soracom.io/incidents/388301#activity-id-804909

Jul 24, 13:47 CEST
Investigating - We are currently investigating an issue affecting TTIG Pro gateway connectivity in the The Things Stack Cloud NAM1 region.
We sincerely apologise for any inconvenience this may cause. Our engineering team is actively investigating the issue and is closely monitoring the situation. We will provide further updates as more information becomes available.

Jul 24, 13:38 CEST

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.