Upgrade internal administration tooling and subscription management
Scheduled Maintenance Report for The Things Industries
The scheduled maintenance has been completed.
Posted Dec 18, 2023 - 17:05 CET
The issue that caused Packet Broker not to fetch the correct routing table has been resolved. Traffic has picked up again to normal volumes. We're still monitoring the infrastructure.
Posted Dec 18, 2023 - 15:37 CET
Packet Broker did not receive the correct routes from the new network administration tool. This results in less traffic being routed by Packet Broker.
Posted Dec 18, 2023 - 13:54 CET
The Things Join Server maintenance is done.
Posted Dec 18, 2023 - 13:53 CET
The subscription management portal under https://accounts.thethingsindustries.com is now in maintenance mode and cannot be accessed until the maintenance is done.
Posted Dec 18, 2023 - 13:05 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 18, 2023 - 13:03 CET
The Things Industries takes new internal administration tooling for tenants and networks in production. This also comes with a major update of the tenant subscription and billing management portal at https://accounts.thethingsindustries.com.

During this maintenance window, the subscription and billing management portal will be unavailable or not function properly for some period.

Other affected components of this maintenance are The Things Join Server and Packet Broker. We do not expect major operational issues with these components, but some minor hiccups may occur.
Posted Dec 13, 2023 - 12:20 CET
This scheduled maintenance affected: Integrations and Third Party Services (Packet Broker Integration).