Services on The Things Enterprise Stack - Cloud Hosted (V3) will be unavailable for up to 90 minutes. We are migrating our services to a new hosting infrastructure to improve availability, reliability and scalability. The migration allows us to do rolling updates, so customers won’t be experiencing downtime during future updates.
Any V2 services you may be using remain intact.
During this maintenance period, your account will be unavailable, and messages from your devices won't be routed to any application. Access will resume as soon as maintenance ends for which we will send you a notification via this channel.
A small number of UDP gateways on the `eu1` cluster may not automatically reconnect after migration. For these cases we have a temporary workaround in place that nevertheless makes sure traffic is routed to your application. We will notify the admins of any impacted gateways directly.
If you have questions or concerns about the impact of this maintenance, or if you experience anything unusual after completion, please reach out to email@example.com
The Things Industries Team