5xx errors returned in The Things Stack Cloud eu1 cluster

Incident Report for The Things Industries

Resolved

This incident has been resolved.

Posted Mar 16, 2021 - 09:56 CET

Monitoring

We've deployed some fixes and we're now monitoring the results.

Posted Mar 16, 2021 - 09:40 CET

Investigating

We are currently investigating a high amount 5xx errors returned in The Things Stack Cloud eu1 cluster. This may affect performance of other clusters since the Identity Server is part of the `eu1` cluster.

Posted Mar 16, 2021 - 09:32 CET

This incident affected: The Things Stack Cloud (Europe 1 (eu1), North America 1 (nam1), Australia 1 (au1)).