Gateways disconnected from The Things Stack Cloud in the nam1 cluster

Incident Report for The Things Industries

Resolved

This incident has been resolved.
Posted Jul 20, 2025 - 05:56 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2025 - 23:28 CEST

Investigating

Gateways are unable to connect to The Things Stack Cloud. We have identified the problem and working on a fix.
Posted Jul 19, 2025 - 22:42 CEST
This incident affected: The Things Stack Cloud (North America 1 (nam1)).