Gateway Connectivity Issues

Incident Report for The Things Industries

Investigating

We are observing gateways disconnects for some of tenants in NAM1, this seems to be triggered by an AWS update procedure which has affected the GatewayServer component. We are currently investigating the issue

Posted Mar 03, 2026 - 21:08 CET

This incident affects: The Things Stack Cloud (North America 1 (nam1)).