The Things Industries Service Status

All Systems Operational

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This page shows the current status of The Things Industries services.

The Things Stack Cloud Operational
90 days ago
100.0 % uptime
Today
Europe 1 (eu1) ? Operational
90 days ago
100.0 % uptime
Today
Europe 2 (eu2) ? Operational
90 days ago
100.0 % uptime
Today
North America 1 (nam1) ? Operational
90 days ago
100.0 % uptime
Today
Australia 1 (au1) ? Operational
90 days ago
100.0 % uptime
Today
Asia 1 (as1) ? Operational
90 days ago
100.0 % uptime
Today
Join Server ? Operational
90 days ago
100.0 % uptime
Today
Integrations and Third Party Services Operational
90 days ago
99.91 % uptime
Today
Packet Broker Integration Operational
Cellular data for The Things Industries gateways ? Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Resolved - We identified an issue where users were shown a notification stating that the license for The Things Stack Cloud was expiring soon. This message was incorrect and not related to any active subscriptions held by the users. The notification should not have been displayed and has since been resolved.
Apr 24, 13:00 CEST
Resolved - This incident has been resolved.
Apr 24, 10:53 CEST
Monitoring - Most gateways are coming back online. We're monitoring closely.

For avoid cellular connectivity issues, make sure to connect the gateway also via WiFi or ethernet. See https://www.thethingsindustries.com/docs/hardware/gateways/models/thethingsindoorgatewaypro/#connection-settings for more information.

Apr 24, 10:52 CEST
Identified - The Things Indoor Gateway Pros in United States and Canada that are (only) using the cellular backhaul may suffer from cellular connectivity issues.

The underlying issue started at 05:47 UTC. The cause is an incident at our MVNO Soracom. See https://status.soracom.io/incidents/287968 for more up-to-date information.

Apr 24, 10:37 CEST
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 12:27 CEST
Verifying - Verification is currently underway for the maintenance items.
Apr 16, 12:11 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 11:00 CEST
Scheduled - During this maintenance window we will upgrade The Things Stack Cloud to v3.34.1.

We expect brief service interruptions during this deployment.

Here is the changelog since the current version 3.34.0:

### Added

- Support to associate/disassociate MAC settings profiles to end devices
- This feature is experimental and subject to change.
- Enable entity registry cache in GS to reduce IS calls.
- Add message storage panel in application overview in the Console.
- Implement pagination for NOC RPCs.
- The default value of the page limit is `1000`.

### Changed

- Increase downlink capacity by raising duty-cycle budgets per priority.
- Show recently stored messages in application's message storage in the Console.

### Fixed

- Downlink scheduling conflicts by gateways that require up to 32.5 ms margin between downlink transmissions (this includes the UDP Packet Forwarder and other packet forwarders that behave similarly).
- Live data button covers content on the page.
- Overflow device info in device overview -> General information panel.

Apr 14, 16:53 CEST
Apr 15, 2025

No incidents reported.

Apr 14, 2025
Completed - The scheduled maintenance has been completed.
Apr 14, 16:39 CEST
Verifying - Verification is currently underway for the maintenance items.
Apr 14, 16:38 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 16:30 CEST
Scheduled - During this maintenance window we will make improvements to the databases and servers that run The Things Stack Cloud.

As some servers may have to restart, it is possible that there will be some service interruptions during the maintenance window.

If you have questions, or if you experience problems after the maintenance has completed, please contact us at support@thethingsindustries.com.

Apr 14, 16:20 CEST
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.